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Please contact your dealer or local Allen ">The following information will be required: Name: Email address: Telephone Number: Address: Product: Serial Number: Date / Proof of purchase: Detailed fault description: If you are experiencing an...
Do you need help finding which is the best Allen ">Using the online Product Finder will help you the compare the features available between models. This can be found at the top of the 'Products' menu on our homepage, or a direct link is below http:...
We have recommended certain peripheral hardware devices and verified they worked at the time of testing.* * Please take into consideration the fact that these devices are made by 3rd party manufacturers, and the specifications of components can chang...
V1.94 IS A MAINTENANCE RELEASE OF ILIVE FIRMWARE AND EDITOR SOFTWARE. Note: Updating the firmware resets the system parameters to factory default. Make sure you archive your current settings as a Show memory before starting if you wish to keep them....
GLD RELEASE 1.4 Firmware V.1.4 introduces - Scene crossfades Embedded Scene recalls Higher order HPF Dynamic EQ Multiband Compressors Transient Controller MIDI Strips GUI translation (Mandarin and Spanish options) Reset faders to 0dB / -infinity and ...
Q? I cannot login to download firmware but your website allows to login to technical support A? The registration / login for downloading software / firmware / drivers from the Allen & Heath website ( http://www.allen-heath.com/login [http://www.allen-h...
The User Guide for each product (if available) can be found in the documents section of the product page. The Limited One Year Manufacturer's Warranty is found at the start of the User Guide, and was correct at the time of publishing. The current warran...
Initial testing with the GS-R24/M (with firewire module) found that the audio/midi device was not visible from the operating system. It is recommended at this time to maintain a functional system with the GS-R24/M DO NOT UPGRADE TO OSX YOSEMITE. We are ...
We have identified an issue whereby some ZED-R16 users may experience distorted audio on the LR 17-18 digital sends and ADAT I/O using driver version 4.2.0. For users of OSX 10.6, 10.7, 10.8 and 10.9 please unistall the 4.2.0 drivers and revert back to ...
Need to replace parts for your Allen & Heath product? Your dealer or the official Allen & Heath distributor partner [http://www.allen-heath.com/where-to-buy/] in your country will be able to help. When Please contact your dealer or local A&H Distribut...
Apple's iOS7 introduced automatic updates of installed apps We would advise turning automatic update off. There could be a situation where a device automatically downloads the latest version from The Apple App Store, but firmware on the desk has not be...
This information is available in the User Guide. (see 'Documents' tab of the product page) [1] eg: ZED60-14FX: This product complies with the European Electromagnetic Compatibility directive 2004/108/EC and the European Low Voltage directive 2006...
Q: Where can i obtain my serial number for Amplitube X-Gear? A: Due to a change in IK Multimedia's product line, Amplitube X-Gear is no longer available and has been replaced with Amplitube Free. Amplitube Free is available for all users to download H...
Dear All, We have migrated this forum to the new A&H Digital Community which will provide a number of great new features including a social network for users to share experiences, exchange ideas, read up and learn. We have migrated all your profile ...
This can be done on the Allen & Heath website: (Support > Register A Product) or http://www.allen-heath.com/support/register-product/ [http://www.allen-heath.com/support/register-product/] Please note: Registering your product does not provide you with ...
The Allen & Heath Digital Community [http://community.allen-heath.com/] has a Learning Hub for the following products: iLive Learning Centre [http://community.allen-heath.com/ilive-learning-centre] GLD Learning Centre [http://community.allen-heath.com/g...
Please see the documents section on the relevant product page [http://www.allen-heath.com/products/]: CAD drawings are available as zipped DWG files Weights and dimensions also available as a pdf file - This information is also usually found in the us...
The folder structure on a USB stick formatted as a Qu-Drive device is shown below:
Log on here - http://allen-heath.helpserve.com/ [http://allen-heath.helpserve.com/] If you cannot remember the log on password to access the A&H Support portal click Lost Password where you will be asked for your registered email address for the Allen ...
Qu-Drive recordings can appear corrupt if the USB media is removed too early or the system loses power. In this situation you can typically find yourself with eighteen .WAV files that report a length of 512/1K. With Qu firmware 1.7+ you can recover th...
Sending FX to the Mix outputs uses the exact same method as sending input channels to the Mix outputs. Press the blue mix key for the Mix you want to send the FX to (Mix 1, Mix 2, Mix 3 etc). In a Mix you have access to the same channels as the main L...
Random audio dropouts can occur when using a Xone:DB2 with some early USB3 enabled Apple Macs. This is due to a hardware incompatibility issue and, following extensive research, we have reluctantly reached the conclusion that it cannot be fixed via softwa...
This difference is caused by different dB values used in digital and analogue domains and in DAW recording programs. Qu is operating at -18dBFS in the digital domain. This is normal and allows for headroom in the conversion stage to avoid clipping / di...
Switching the console on and off: It is good practice to turn power amplifiers off BEFORE switching the console and any other connected equipment on or off. This prevents any unexpected clicks or thumps when the equipment is powered up.
W3 mono input PCBs are not all compatible with all rear connector PCBs.
The midi ports on the ZED-R16 can be used to send or receive midi signals to and from the ZED-R16 and external midi devices. The midi ports CANNOT BE USED AS A MIDI INTERFACE to provide direct connectivity to your DAW for use of external synths, MPC's, ...
Cat5e or Cat6 cables are required, with cable length strictly dependant on cable type. Cat6 allows for up to 70m between the iLive MixRack or GLD-80 mixer and the switch, and 10m between the switch and any SoundGrid Server. Cat5e is limited to much shorte...
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